‘One-size-fits-all’ not the best AI strategy

‘One-size-fits-all’ not the best AI strategy ‘One-size-fits-all’ not the best AI strategy

Customer demographics play a role in AI-driven chatbot adoption at financial institutions.  “Having ..
Biden Administration Sues 3 Big Banks Over Zelle Fraud Biden Administration Sues 3 Big Banks Over Zelle Fraud

Action against Bank of America, JPMorgan Chase and Wells Fargo may not survive President-elect..
New Federal Rule Limits Overdraft Fees at Large Banks New Federal Rule Limits Overdraft Fees at Large Banks

It is unclear whether the rule, which could help save Americans billions in fees each year, will..
DealBook Summit: Building Trust in an Age of Distrust DealBook Summit: Building Trust in an Age of Distrust

At this year’s DealBook Summit, there was a sense that trust was becoming harder to come by and..
What to know about the report. What to know about the report.

Inflation has been cooling notably after peaking in 2022, but in recent months it has shown signs..
Britain’s Flawed Jobs Reports Leave Economists ‘Second-Guessing’ Britain’s Flawed Jobs Reports Leave Economists ‘Second-Guessing’

Officials are grappling with an incomplete picture of Britain’s labor market as the national..
How the CFPB Could Change Under a Republican Congress How the CFPB Could Change Under a Republican Congress

Republicans are unlikely to abolish the Consumer Financial Protection Bureau, but they will..
El valor del bitcóin alcanza los 100.000 dólares El valor del bitcóin alcanza los 100.000 dólares

El precio de un solo bitcóin alcanzó por primera vez las seis cifras, un nivel extraordinario para..
Powell Not Concerned About the Fed’s Independence Under Trump Powell Not Concerned About the Fed’s Independence Under Trump

Speaking at The New York Times DealBook Summit, the chair of the Federal Reserve, Jerome H. Powell, ..
Scotiabank boosts tech spend 10% to $2.3B Scotiabank boosts tech spend 10% to $2.3B

Scotiabank is working with Google Cloud to drive customer engagement, deploy new technology and..
Self-service banking demand grows Self-service banking demand grows

Financial institutions are looking to NCR Atleos to automate traditional transactional banking..
Nvidia using AI to make AI chips Nvidia using AI to make AI chips

Chip making giant Nvidia is using AI software to make AI hardware.  AI can help designers make..
Fintech EarnIn sued by DC attorney general over 300% rates Fintech EarnIn sued by DC attorney general over 300% rates

Financial-technology firm Activehours Inc., which does business as EarnIn, lures customers in with..
Transactions: Finastra’s Q3 wins, tech deals Transactions: Finastra’s Q3 wins, tech deals

U.K.-based fintech Finastra saw growth in digital service and the number of bank partners in the..
Financial institutions gear up for a credit boom with AI Financial institutions gear up for a credit boom with AI

Financial institutions are bolstering their credit offerings to capitalize on lower interest rates..
Powell Says He Will Not Resign if Trump Asks Powell Says He Will Not Resign if Trump Asks

President-elect Donald J. Trump appointed Jerome H. Powell, the chairman of the Federal Reserve, in ..
BofA says U.S. may take action over money laundering, Zelle BofA says U.S. may take action over money laundering, Zelle

Bank of America Corp. said US regulators may take action against the firm over its efforts to..
PNC dashboard puts data sharing in customers’ hands PNC dashboard puts data sharing in customers’ hands

PNC is developing a decisioning dashboard that will give customers control over where their..
Gen AI boosts analysis of unstructured data Gen AI boosts analysis of unstructured data

Generative AI allows banks to analyze unstructured data, which makes up about 80% of all data..
IBM gen AI business reaches $3B in Q3 IBM gen AI business reaches $3B in Q3

IBM’s generative AI business climbed more than $1 billion in the third quarter, reaching $3 billion ..
CFPB open banking rule to force innovation CFPB open banking rule to force innovation

Experts are assessing the effects of the Personal Data Right rule on consumers, competition and..
Money Market Rates Are Lower, Yes. But Compared to What? Money Market Rates Are Lower, Yes. But Compared to What?

Even with further Fed rate cuts likely, money market funds are a good alternative for stashing cash,..
Truist clients need online and in-person support after storms Truist clients need online and in-person support after storms

Truist was reminded of the importance of investing in both digital and in-branch offerings..
China’s Stock Markets Rebound on Promises to Help Businesses China’s Stock Markets Rebound on Promises to Help Businesses

Assurances from government officials on plans to strengthen the private sector offset a lack of..
JPMorgan Chase warns of inflated AI tech valuations JPMorgan Chase warns of inflated AI tech valuations

JPMorgan Chase expects AI and other new tech to increase employee productivity but remains wary of..
TD will plead guilty to money-laundering charges in NJ court TD will plead guilty to money-laundering charges in NJ court

Toronto-Dominion Bank will plead guilty to money-laundering charges, a US Department of Justice..
The Trump-Harris Election Is Creating Anxiety on Wall Street The Trump-Harris Election Is Creating Anxiety on Wall Street

Among deal makers with fortunes at stake, the consequences of a Harris or a Trump win are..
Bank of America takes measured approach to product launches Bank of America takes measured approach to product launches

Bank of America depends on client feedback when approaching innovation.  “We’re always gathering..
As Hurricanes Persist, Soaring Insurance Costs Hit Commercial Real Estate As Hurricanes Persist, Soaring Insurance Costs Hit Commercial Real Estate

Struggling landlords and developers are seeking leeway on coverage from their lenders — mostly in..
Bank of America launches financial solution for kids Bank of America launches financial solution for kids

Bank of America has created a digital solution for parents looking to teach financial..
Our Housing Crisis Has Its Roots in the Financial Crisis Our Housing Crisis Has Its Roots in the Financial Crisis

Well-meaning regulations and reforms intended to prevent another financial crisis has pushed..
Podcast: Esquire Bank to launch lending platform in 2025 Podcast: Esquire Bank to launch lending platform in 2025

Esquire Bank considers client needs when determining where to invest in products and innovation. ..
Citizens invests in gen AI training Citizens invests in gen AI training

Citizens Bank is training employees on generative AI, engineering, cloud application and..
Big tech pulls back on in-house financial services innovation Big tech pulls back on in-house financial services innovation

Tech giants are bailing out on in-house financial services innovation as they look to embed their..
Stocks Rally a Day After Fed’s Big Interest Rate Cut Stocks Rally a Day After Fed’s Big Interest Rate Cut

The S&P 500 had already been climbing as investors grew more confident that the Federal Reserve..
Open banking safer than screen scraping, experts say Open banking safer than screen scraping, experts say

Open banking regulation should promote secure data sharing while eliminating the need for screen..
Citizens hires 750 engineers to boost in-house tech offerings Citizens hires 750 engineers to boost in-house tech offerings

Citizens Bank has hired 750 engineers over the past four years to boost its in-house technology..
Webinar on future of open banking to feature Finavator’s Beyo Webinar on future of open banking to feature Finavator’s Beyo

Michelle Beyo, chief executive of consultancy firm Finavator, will be featured in the upcoming Bank ..
Fintech funding: AI accounts for 30% of $24B Q2 investment Fintech funding: AI accounts for 30% of $24B Q2 investment

While fintech funding has slowed in recent quarters, companies that focus on AI are attracting..
¿Por qué la economía china está en crisis? ¿Por qué la economía china está en crisis?

Los consumidores se han vuelto más frugales, las empresas han recortado salarios y contrataciones,..
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